Notices / お知らせ

Ichinoseki and Iwate Prefectural updates on the novel coronavirus. 
Updated Sept 7 2021 (PayPay cashless project, Ichinoseki COVID case update)

Guidelines for consultation about COVID-19 infections

1.    Things to keep in mind before consultation

Ø  If you have cold symptoms such as a fever, take a break from school or work and refrain from going out.

Ø  If you are worried about the symptoms of an underlying condition or if you are worried about any illness other than the novel coronavirus, please consult with your doctor by telephone.

2.  If you have any of the following symptoms, instead of visiting a medical institution directly, please consult with the recent arrivals and people who have been exposed to a person with confirmed COVID-19 call center (帰国者・接触者相談センター)on 019-651-3175 (available 24hrs)

Ø  shortness of breath, a strong sense of fatigue or high fever.

Ø  are elderly or have an underlying condition with mild cold symptoms of fever and cough, etc.

Ø If you have prolonged, mild symptoms of fever or cough, etc. 

*If you have any general questions regarding COVID-19, consult with the Iwate COVID-19 Call Center on 019-629-6085 (open everday from 9am-9pm)

Covid-19 Consultation desks for those who do not speak Japanese 

New Ichinoseki City COVID-19 Vaccination Call Center

A call center has been set up to take inquiries, consultations and vaccination reservations.

Phone number: 0120-033-567 (toll-free)

Reception hours: 9 am to 5 pm (including Saturdays, Sundays, and holidays)

Reception support: English and Chinese available.

Multilingual Consultation Service Regarding COVID-19

AMDA International Medical Information Center, a specified non-profit organization, has set up a multilingual telephone consultation service regarding the novel coronavirus.

Phone number: 03-6233-9266

Correspondence time: Weekdays 10: 00-16: 00

Supported languages: Japanese, English, Chinese, Korean, Thai, Spanish, Portuguese, Tagalog, Vietnamese


Japan Visitor Hotline

The Japan National Tourism Organization (JNTO) has opened up a multilingual call center "Japan Visitor Hotline" that operates 365 days a year, 24 hours a day to ensure the safety and security of foreign travelers. The center takes inquiries regarding the novel coronavirus and can introduce medical institutions that can support foreign languages.

Phone number: 050-3816-2787

Correspondence time: 365 days, 24 hours

Supported languages: Japanese, English, Chinese, Korean


FRESC Help Desk

The Immigration Bureau of Japan has set up a telephone consultation desk for foreigners who are suffering from the effects of the novel coronavirus.

Phone number: 0120-76-2029

Correspondence time: Weekdays 9:00 to 17:00

Supported languages: 14 languages ​​including Japanese, English, Chinese, Korean, Spanish, Vietnamese, Tagalog



Iwate Support Center for Foreign Residents

The Iwate International Association responds to inquiries from foreigners living in Iwate Prefecture and their families. Inquiries related to the novel coronavirus are also accepted.

Phone number: 019-606-1750

Response time: 9 am to 8 pm

The center will be closed during the year-end and New Year holidays (December 29th to January 3rd) and on the facility maintenance and inspection days.

Supported languages: Japanese, English, Chinese, Korean, French, Spanish, Vietnamese

In addition, translation machines (4 units) can assist up to 74 languages.

* Some languages ​​may not be supported depending on the time of day.


Ichinoseki City 

Vaccination Information 

Jun 28: Reservation for COVID-19 Vaccination [470KB pdfファイル] 
Jun 4: About COVID-19 vaccination (those with pre-existing conditions) [153KB pdfファイル] 
Apr 27: 
Reservation for COVID-19 vaccination (over 65s) [129KB pdfファイル] 
Mar 1: 
Vaccination Tickets Ichinoseki [478KB pdfファイル] 

Message from Mayor Katsube (Aug 12, 2021)

The mutant strain (delta) has been rapidly spreading at an unprecedented rate throughout Japan. In Iwate Prefecture, the number of new cases per 100,000 in the last week reached 16.5 on August 12 (today), exceeding the criterion of 15 for the first time.
Further spread of infection may lead to medical strains and situations in which lives that could have been saved may not be, thus the prefecture has issued an Iwate State of Emergency Declaration throughout the prefecture.

We are calling for countermeasures to be upheld more so than ever in ways such as refraining from nonessential and non-urgent outings, canceling or postponing non-urgent homecoming or travel across prefectures, and actively preventing infection at business establishments, accommodation facilities, restaurants, schools, etc.
In Ichinoseki, the outbreak of newly infected patients continues, and although it is during the Obon festival and summer vacation, we ask that you calmly accept the situation and reduce contact with people other than family members living together. Infections at home and at work are increasing, so please take basic measures such as washing your hands and wearing masks properly.

Requested actions and measures
We ask that each person take even more thorough actions to ‘not spread the virus’ and to ‘not get infected by the virus’. Even vaccinated people can get infected. Continue to not let your guard down in all places including the home and workplace.

Thorough basic infection control measures such as washing hands, disinfecting hands and wearing a mask at all times

If you feel unwell, consult by phone and book an appointment as soon as possible.

Avoiding situations where the risk of infection increases - not only the Three Cs but also in any individual Three C.

Keep eating out short, do not drink heavily, do not speak loudly, and wear a mask during conversation

For nonessential and non-urgent outings and homecomings that cross prefectural borders, discuss with your family and friends and opt to either not go, not invite, or to postpone / cancel. 

New  Case information 

Sept 3 press summary: Ichinoseki case 188 [8KB pdfファイル] 
Sept 2 
press summary. Ichinoseki case 187 [8KB pdfファイル] 
Sept 1 press summary: 
Ichinoseki case 183 [7KB pdfファイル] 
Aug 31 press summary: 
Ichinoseki cases 180~181 [23KB pdfファイル] 
Aug 28 press summary:
 Ichinoseki cases 175~176 [23KB pdfファイル] 
Aug 26 press summary: 
Ichinoseki cases 171~173 [27KB pdfファイル] 
AUg 21 press summary: 
Ichinoseki cases 164~166 [26KB pdfファイル] 
Aug 19 press summary: 
Ichinoseki cases 158 [7KB pdfファイル] 
Aug 18 press summary: 
Ichinoseki cases 150~153, 155, 156 [51KB pdfファイル] 
Aug 17 press summary: 
Ichinoseki cases 146~148 [41KB pdfファイル] 
Aug 16 press summary:
 Ichinoseki cases 138, 142 [37KB pdfファイル] 
Aug 15 press summary: 
Ichinoseki cases 134, 135 [37KB pdfファイル] 
Aug 14 press summary: 
Ichinoseki cases 128-130 [42KB pdfファイル] 
Aug 13 press summary: 
Ichinoseki cases 117, 122-124 [44KB pdfファイル] 
Aug 12 press summary: 
Ichinoseki cases 109-111, 113-115 [53KB pdfファイル] 
Aug 11 press summary: 
Ichinoseki cases 105-107 [40KB pdfファイル] 
Aug 9 press summary: 
Ichinoseki cases 102, 103 [37KB pdfファイル] 
Aug 8 press summary: 
Ichinoseki cases 98, 99 [41KB pdfファイル] 
Aug 7 press summary: 
Ichinoseki cases 93, 96, 97 [41KB pdfファイル] 
Benefits and support:

Campaign for returns of up to 20% at eligible stores using PayPay [53KB pdfファイル] 
Ichinoseki Premium Gift Certificate [109KB pdfファイル]
  (Round two has been postponed)

◆ Ichinoseki City elementary and junior high schools will resume classes from the new semester. The schools will conduct educational activities making efforts to avoid the “three Cs” (closed spaces, crowded places, close-contact settings). As the situation related to infection is constantly changing, responses to situations will be determined accordingly. 
◆ Events and large gatherings ho
sted by the city have been canceled or postponed. Keep an eye on the status of events here (JP):,122703,179,html

Iwate Prefecture

- total number of PCR tests administered in Iwate Prefecture to date (Sept 7, 2021): 111,391

total positive cases to date hospitalized currently in quarantine discharged/recovering processing deaths
(22 new case)
Severe (2)
131 2886 12 50

- Information on positive COVID-19 cases confirmed in Iwate Prefecture:

Useful Links:

Iwate Prefecture (ENG):
Ichinoseki International Association flyer: 
Preventing the spread of COVID-19 [1377KB pdfファイル] 
The Japanese Ministry of Health, Labour and Welfare:
Prime Minister of Japan and His Cabinet:
NHK World-Japan multi-lingual Information: