Notices / お知らせ

Monthly newsletter

Excerpts translated from Ichinoseki monthly newsletter ‘I-style’. Updated on the first of every month.
These PDFs have information regarding vaccines (boosters) in Ichinoseki. 

January 2022 Multilingual Information
December 2021 Multilingual Information 

Guidelines for consultation about COVID-19 infections

1.    Things to keep in mind before consultation

Ø  If you have cold symptoms such as a fever, take a break from school or work and refrain from going out.

Ø  If you are worried about the symptoms of an underlying condition or if you are worried about any illness other than the novel coronavirus, please consult with your doctor by telephone.

2.  If you have any of the following symptoms, instead of visiting a medical institution directly, please consult with the recent arrivals and people who have been exposed to a person with confirmed COVID-19 call center (帰国者・接触者相談センター)on 019-651-3175 (available 24hrs)

Ø  shortness of breath, a strong sense of fatigue or high fever.

Ø  are elderly or have an underlying condition with mild cold symptoms of fever and cough, etc.

Ø If you have prolonged, mild symptoms of fever or cough, etc. 

*If you have any general questions regarding COVID-19, consult with the Iwate COVID-19 Call Center on 019-629-6085 (open everday from 9am-9pm)

Covid-19 Consultation desks for those who do not speak Japanese 

Ichinoseki City COVID-19 Vaccination Call Center

A call center has been set up to take inquiries, consultations and vaccination reservations.

Phone number: 0120-033-567 (toll-free)

Reception hours: 9 am to 5 pm (including Saturdays, Sundays, and holidays)

Reception support: English and Chinese available.

Multilingual Consultation Service Regarding COVID-19

AMDA International Medical Information Center, a specified non-profit organization, has set up a multilingual telephone consultation service regarding the novel coronavirus.

Phone number: 03-6233-9266

Correspondence time: Weekdays 10: 00-16: 00

Supported languages: Japanese, English, Chinese, Korean, Thai, Spanish, Portuguese, Tagalog, Vietnamese


Japan Visitor Hotline

The Japan National Tourism Organization (JNTO) has opened up a multilingual call center "Japan Visitor Hotline" that operates 365 days a year, 24 hours a day to ensure the safety and security of foreign travelers. The center takes inquiries regarding the novel coronavirus and can introduce medical institutions that can support foreign languages.

Phone number: 050-3816-2787

Correspondence time: 365 days, 24 hours

Supported languages: Japanese, English, Chinese, Korean


FRESC Help Desk

The Immigration Bureau of Japan has set up a telephone consultation desk for foreigners who are suffering from the effects of the novel coronavirus.

Phone number: 0120-76-2029

Correspondence time: Weekdays 9:00 to 17:00

Supported languages: 14 languages ​​including Japanese, English, Chinese, Korean, Spanish, Vietnamese, Tagalog



Iwate Support Center for Foreign Residents

The Iwate International Association responds to inquiries from foreigners living in Iwate Prefecture and their families. Inquiries related to the novel coronavirus are also accepted.

Phone number: 019-606-1750

Response time: 9 am to 8 pm

The center will be closed during the year-end and New Year holidays (December 29th to January 3rd) and on the facility maintenance and inspection days.

Supported languages: Japanese, English, Chinese, Korean, French, Spanish, Vietnamese

In addition, translation machines (4 units) can assist up to 74 languages.

* Some languages ​​may not be supported depending on the time of day.


Iwate Prefecture

- Information on positive COVID-19 cases confirmed in Iwate Prefecture:

A message from Governor Tasso during the 47th meeting of
The Iwate Prefecture COVID-19 Countermeasures HQ (January 23rd 2022)

The Omicron variant is spreading like wildfire in Japan, where there are more than 50,000 cases recorded in a day, more than double of the number of cases at the peak of the fifth wave.

Currently, strong infection control measures are being taken across the country, with 16 prefectures announcing quasi-states of emergency, and more prefectures looking to announce quasi-states of emergency.

In regards to Iwate, as a result of the reminder to follow infection control measures from the Declaration of Vigilance announced on the January 8th, Iwate has the least number of cases within the country, while other prefectures have experienced rapid increases in cases. I thank you all for your cooperation.

However, today, the number of new cases per 100,000 people in Iwate has reached 15.2 in the last week, exceeding 15 people.

Currently, we are increasing the number of beds and quarantine rooms in order to accommodate those infected, however there is a concern that if the number of cases increases, regular medical services may also be impeded.

Winter is especially the period where there is an increase in critical patients who have heart or brain diseases. We must avoid straining our medical facilities with coronavirus cases.

In the event that there is a huge increase in the number of cases in Iwate, not only just the medical facilities, but the bases of societal and economical activities such as welfare institutions, schools and industries will experience a lack in workers and will be unable to function.

Today, in order to contain the spread of the virus, we will be announcing Iwate’s own State of Emergency to further strengthen our infection control measures.

I ask the citizens to follow the below.

The information below has content that differs to the previous State of Emergency that was announced last August, so I ask that you read carefully.

  •          Please refrain from going to crowded areas or areas where the risk of infection is high

  •          When travelling outside of the prefecture, please avoid unnecessary travel to areas that have announced States of Emergency or QuasiStates of Emergency. Even if the area you plan on travelling to has not announced either of the aforementioned, please take into consideration the necessity of the travel and make your decision carefully. Also take current situation and restrictions of your destination into consideration and take care when moving in the area.

  •          Please properly follow the basic prevention measures such as proper usage of nonwoven masks, frequent washing of hands, usage of hand sanitizer, and avoiding the 3 C’s.

  •          It is recommended that you go to restaurants that are approved under the “Iwate Restaurant Safe Practices Certification System” as prevention measures are in place at these restaurants. Please wear masks when having conversations when you are not eating.

  •          If you are concerned about being infected, for example, you have recently travelled to a high risk area, please use the free PCR tests and rapid antigen tests currently available.

  •          If you have any symptoms, please refrain from going outside and travelling, and contact the relevant medical staff by phone to get a consultation.

Due to how easily the Omicron variant can be spread, there are many cases of people spreading the virus to family members that live with them. More than half of the current cases in Iwate are due to this.

In order to reduce the number of cases amongst the elderly, who have a range of existing medical conditions, and infants, it is important to strictly adhere to the rules of Iwate’s State of Emergency and prevent people spreading the virus to their loved ones.

I ask for your further cooperation in following the above infection control measures.

Useful Links:

Iwate Prefecture (ENG):
Ichinoseki International Association flyer: 
Preventing the spread of COVID-19 [1377KB pdfファイル] 
The Japanese Ministry of Health, Labour and Welfare:
Prime Minister of Japan and His Cabinet:
NHK World-Japan multi-lingual Information: