Notices / お知らせ

Notices of upcoming events and other notices will be posted here, so please check in from time to time.
Updated July 2 2020 (*New: call center numbers, application procedure for payout, practicing 'new lifestyle' in further links)

Guidelines for consultation about COVID-19 infections

1.    Things to keep in mind before consultation

Ø  If you have cold symptoms such as a fever, take a break from school or work and refrain from going out.

Ø  If you are worried about the symptoms of an underlying condition or if you are worried about any illness other than the novel coronavirus, please consult with your doctor by telephone.

2.  If you have any of the following symptoms, instead of visiting a medical institution directly, please consult with the recent arrivals and people who have been exposed to a person with confirmed COVID-19 call center (帰国者・接触者相談センター)on 019-651-3175 (available 24hrs)

Ø  shortness of breath, a strong sense of fatigue or high fever.

Ø  are elderly or have an underlying condition with mild cold symptoms of fever and cough, etc.

Ø If you have prolonged, mild symptoms of fever or cough, etc.

*If you have any general questions regarding COVID-19, consult with the Iwate COVID-19 Call Center on 019-629-6085 (open everday from 9am-9pm)

Covid-19 Consultation desks for those who do not speak Japanese 

Multilingual Consultation Service Regarding COVID-19

The AMDA International Medical Information Center, has a multilingual telephone consultation service regarding Covid-19.
Response period: From April 10 (Fri) to May 20 (Wed), 2020
Phone number (1): 03-6233-9266
Hours: Weekdays 10: 00-17: 00
Saturdays, Sundays, and holidays 10: 00-15: 00
Languages supported: Monday (English, Korean, Filipino), Tuesday (English, Chinese, Thai), Wednesday (English, Spanish, Vietnamese * 2nd and 4th only) Thursday (English, Chinese) Friday (English, Portuguese), Saturday / Sunday (English)
Phone number (2): 090-3359-8324
Hours: Weekdays 10: 00-17: 00
Languages supported: English, Chinese

Japan Visitor Hotline
The Japan National Tourism Organization (JNTO) has opened a call center called "Japan Visitor Hotline", which is available 24 hours a day, 365 days a year, to ensure the safety and security of foreign travelers. In regards to COVID-19, the hotline can introduce you to medical institutions with language support.
Languages supported: English, Chinese, Korean
Hours: 365 days, 24 hours
Phone number: 050-3816-2787

Iwate Support Center for Foreign Residents
The Iwate International Association responds to inquiries from foreigners living in Iwate Prefecture, including those related to COVID-19.
Supported languages: Japanese, English, Chinese, Korean, French, Spanish, Vietnamese
* Some languages may not be available depending on the time of day.
Translations/interpretation aid of up to 74 languages is also possible by using electronic translators (4 units).
Hours: From 9:00 am to 8:00 pm
The center is closed during the year-end/New Year holidays (December 29-January 3) and during maintenance/inspection days.
Phone number: 019-606-1750


From Iwate Prefecture

- total number of PCR tests administered in Iwate to date: 996 (results: All 996 negative)
(As of July 2, 2020)

From Ichinoseki City

Message (excerpt) from the Mayor of Ichinoseki City, Katsube Osamu (May 11th 2020):
Examples of practices to lead a new lifestyle

1)    Individual basic infection control (maintaining physical distance, wearing a mask, washing your hands)
2)   Outside of basic daily life (keep travel to a minimal)
3)   Things that affect all aspects of daily life (washing hands, cough etiquette, avoiding the three C’s: closed spaces, crowded places, close-contact settings)
4)  New working style (shift rotations, online meetings)
For more examples: 
[NEW] The Japanese Ministry of Health, Labour and Welfare's example of practicing 'new lifestyle':

◆ Ichinoseki City elementary and junior high schools will resume classes from the new semester. The schools will conduct educational activities making efforts to avoid the “three Cs” (closed spaces, crowded places, close-contact settings). As the situation related to infection is constantly changing, responses to situations will be determined accordingly. 
◆ Events and large gatherings hosted by the city have been canceled or postponed. Keep an eye on the status of events here (JP):,122703,179,html

Guide to the special cash payment

Those who are recorded in the Basic Resident Register System as of April 27, 2019 will be eligible for the 100,000yen payout.
In principle, the beneficiary of the payment will be the head of the household. The head of the household is to distribute payments to others in the householder's account.

Application procedure

The application form will be mailed to the head of household starting on May 11 (Mon). Due to the large number of applications being sent out, it may take several days to arrive. 
Please apply by using one of the following methods. Be sure to get your application in by August 11th. 

 1) Fill out the application form
The head of the household is to sign/stamp the application.

In addition, attach a copy of a personal identification document (driver's license, etc.) and a copy of the bank passbook or bank card of the tranfer account.

Send it back to the city in the return envelope provided.

 2) Online application using My Number Card
You can apply from the portal found 
here .
At the time of application, you will need to electronically sign with the householder's My Number Card.

Further information↓ 
A general guide to filling out the form:

Useful Links:

Iwate Prefecture (ENG):
Ichinoseki International Association flyer: 
20200521-102835.pdf [180KB pdfファイル] 
The Japanese Ministry of Health, Labour and Welfare:
Prime Minister of Japan and His Cabinet:
NHK World-Japan multi-lingual Information: