Notices / お知らせ

Monthly newsletter

March 2022




Excerpts translated in English/Chinese/やさしい日本語 from Ichinoseki monthly newsletter ‘I-style’. 
These are updated on the first of every month.
Click: Monthly Multilingual Information [ext link]




Guidelines for consultation about COVID-19 infections

1.    Things to keep in mind before consultation

Ø  If you have cold symptoms such as a fever, take a break from school or work and refrain from going out.

Ø  If you are worried about the symptoms of an underlying condition or if you are worried about any illness other than the novel coronavirus, please consult with your doctor by telephone.

2.  If you have any of the following symptoms, instead of visiting a medical institution directly, please consult with the recent arrivals and people who have been exposed to a person with confirmed COVID-19 call center (帰国者・接触者相談センター)on 019-651-3175 (available 24hrs)

Ø  shortness of breath, a strong sense of fatigue or high fever.

Ø  are elderly or have an underlying condition with mild cold symptoms of fever and cough, etc.

Ø If you have prolonged, mild symptoms of fever or cough, etc. 

*If you have any general questions regarding COVID-19, consult with the Iwate COVID-19 Call Center on 019-629-6085 (open everday from 9am-9pm)

Covid-19 Consultation desks for those who do not speak Japanese 

Ichinoseki City COVID-19 Vaccination Call Center

A call center has been set up to take inquiries, consultations and vaccination reservations.

Phone number: 0120-033-567 (toll-free)

Reception hours: 9 am to 5 pm (including Saturdays, Sundays, and holidays)

Reception support: English and Chinese available.

Multilingual Consultation Service Regarding COVID-19

AMDA International Medical Information Center, a specified non-profit organization, has set up a multilingual telephone consultation service regarding the novel coronavirus.

Phone number: 03-6233-9266

Correspondence time: Weekdays 10: 00-16: 00

Supported languages: Japanese, English, Chinese, Korean, Thai, Spanish, Portuguese, Tagalog, Vietnamese


Japan Visitor Hotline

The Japan National Tourism Organization (JNTO) has opened up a multilingual call center "Japan Visitor Hotline" that operates 365 days a year, 24 hours a day to ensure the safety and security of foreign travelers. The center takes inquiries regarding the novel coronavirus and can introduce medical institutions that can support foreign languages.

Phone number: 050-3816-2787

Correspondence time: 365 days, 24 hours

Supported languages: Japanese, English, Chinese, Korean


FRESC Help Desk

The Immigration Bureau of Japan has set up a telephone consultation desk for foreigners who are suffering from the effects of the novel coronavirus.

Phone number: 0120-76-2029

Correspondence time: Weekdays 9:00 to 17:00

Supported languages: 14 languages including Japanese, English, Chinese, Korean, Spanish, Vietnamese, Tagalog



Iwate Support Center for Foreign Residents

The Iwate International Association responds to inquiries from foreigners living in Iwate Prefecture and their families. Inquiries related to the novel coronavirus are also accepted.

Phone number: 019-606-1750

Response time: 9 am to 8 pm

The center will be closed during the year-end and New Year holidays (December 29th to January 3rd) and on the facility maintenance and inspection days.

Supported languages: Japanese, English, Chinese, Korean, French, Spanish, Vietnamese

In addition, translation machines (4 units) can assist up to 74 languages.

* Some languages may not be supported depending on the time of day.


Ichinoseki City

Following the issuance of Iwate Prefecture's own State of Emergency (below)

A message from the Mayor (April 21, 2022)

Clusters continue to emerge in Ichinoseki Health Center's jurisdiction, and infections in younger age groups are common. By age group, the proportion of infection in teens and younger and their parents in their 30s and 40s is high.

In Iwate prefecture, the number of newly infected people has reached a record high, and the highly infectious Omicron strain makes it possible for anyone to become infected or close contact at any time.

In light of this, we urge all residents to follow basic infection control measures in order to protect their own and their loved ones' health.

If symptoms such as fever are present, refrain from going to nursery school, workplace, school, etc.

Wear a mask even at home, except for children who have trouble doing so, especially when speaking with the elderly or those who have underlying illnesses.

Wear a mask when talking, even during dinner.

Please avoid travelling to busy locations or places where there is a significant risk of infection.

If you are feeling unwell, such as having a mild temperature or exhaustion, please avoid going out or traveling, call a medical institution, and seek medical assistance as soon as possible.

As of April 17, the third COVID-19 vaccine had reached 62.4 percent of the city's population, which is much higher than the national average of 48.2 percent. We ask that eligible persons be vaccinated as soon as possible to prevent the disease from spreading. In April, the third shot administration at the Ichinoseki Gymnasium and the first shot administration for children aged 5 to 11 will be ending. We will continue to vaccinate at medical facilities throughout the city in May, but individuals who wish to get vaccinated should do so as soon as possible after 6 months have passed since their second shot.
Please visit the Ministry of Health, Labor and Welfare's website for further information on the efficacy and safety of COVID-19 vaccines for children.The holidays are coming up, and the number of people coming and going will increase. We kindly ask for your continued cooperation in fully implementing basic infection control measures. 

Yoshihito Sato, Mayor of Ichinoseki (Director of Ichinoseki COVID-19 Infectious Disease Control Headquarters)

Iwate Prefecture

- Information on positive COVID-19 cases confirmed in Iwate Prefecture:

A message from Governor Tasso during the 55th meeting of the Iwate Prefecture
COVID-19 Countermeasures HQ (April 28th)

Within Iwate Prefecture, case numbers have been continually seesawing back and forth, with a decrease in cases seen last week, and an increase in cases this week.
Spread of infection in the prefecture is prominent in nursery schools and kindergartens, as well as related infections within households, workplaces and club activities.

Many workplaces, schools and kindergartens will be closed during Golden Week. There will also be fewer children attending nursery schools. Let’s use this coming Golden Week to reinforce the infection prevention measures within households and stop the chain of infection.

On the other hand, we are seeing an increase in infection from increased human interactions as a result of tourism and people returning home. We are concerned that there will be a further increase in infection from tomorrow, the beginning of Golden Week. There will be an increase in human interactions outside of one’s regular circle as a result of returning home or visiting relatives. Please be thorough in your infection prevention measures depending on the situation, such as wearing masks when conversing, and using separate pair of chopsticks when eating at a barbeque or sharing food.

When going to restaurants, using those that have been approved by the “Iwate Restaurant Safe Practices Certification System” is recommended.
When travelling outside of the prefecture, please travel carefully and understand the infection situation and restrictions of your destination.
No matter if you are within or outside of the prefecture, please avoid going to crowded areas or areas where the risk of infection is high.

Let’s decrease the risk of infection when returning back home, travelling or attending events by getting vaccinated and proactively getting tested.

If you would like to get vaccinated in order to prevent serious infection and decrease the number of infections, please get vaccinated as soon as possible.

Together, as the citizens of Iwate, let’s enforce the basic prevention control measures.

Useful Links:

Iwate Prefecture (ENG):
Ichinoseki International Association flyer: 
Preventing the spread of COVID-19 [1377KB pdfファイル] 
The Japanese Ministry of Health, Labour and Welfare:
Prime Minister of Japan and His Cabinet:
NHK World-Japan multi-lingual Information: